Auto Service Advisor — High Earning Potential + Benefits

Modern Auto Group; Winston-Salem (NC); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Free health insurance

Dental, Vision, Life, and Disability保险

401(k) with Company Match

Paid Vacation and Holidays

Employee Vehicle Purchase and Service

Ongoing Training and Career Progress

Job summary

Modern Nissan of Winston-Salem is seeking a motivated Automotive Service Advisor to join our growing service department. If you enjoy working with people and have a passion for the automotive industry, this role offers strong earning potential with a commission-based pay structure and comprehensive benefits.

As part of Modern Automotive, a fourth-generation family-owned group since 1933, you will greet customers, document concerns, recommend maintenance, and communicate with technicians to

Qualifications

• Must have excellent communication and customer service.
• Ability to explain vehicle maintenance clearly.
• Strong organizational skills and attention to detail.
• Team-oriented mindset in a fast-paced environment.
• Familiarity with dealership management systems is a plus.

Responsibilities

• Greet customers and assist with their vehicle service needs.
• Write accurate repair orders and document customer concerns.
• Recommend maintenance and repairs based on technician findings.
• Explain repair recommendations, pricing, and timelines to customers.
• Communicate with technicians and service management to ensure an efficient workflow.
• Keep customers updated throughout the repair process.
• Build lasting customer relationships through excellent service and follow-up.
• Help deliver an exceptional customer experience from check-in to vehicle delivery.

Skills

Customer service

Communication

Organization

Team player

Sales aptitude

Job description

Modern Nissan of Winston-Salem is seeking a motivated Automotive Service Advisor to join our growing service department. If you enjoy working with people and have a passion for the automotive industry, this role offers strong earning potential with a commission-based pay structure and comprehensive benefits.

As part of Modern Automotive, a fourth-generation family-owned group since 1933, you will greet customers, document concerns, recommend maintenance, and communicate with technicians to