Service Advisor | Earn $60k–$100k + Health Insurance

Modern Auto Group; Asheboro (NC); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Free Employee Health Insurance

401(k) with company match

Paid vacation and holidays

Training and professional development

Team-oriented environment

Job summary

Modern Toyota of Asheboro in Asheboro, NC is seeking a motivated Service Advisor to join our team. You will greet customers, document concerns, outline maintenance recommendations, and communicate timelines and pricing clearly while coordinating with technicians to ensure timely service completion.

The role emphasizes building trust, delivering exceptional customer experiences, and maintaining a professional, organized service area.

Qualifications

• Excellent communication, listening, and relationship-building abilities.
• Previous automotive service advisor or customer service experience preferred.
• Strong organizational skills with the ability to manage multiple customers and repair orders.

Responsibilities

• Welcome customers and act as primary point of contact throughout the service process.
• Document vehicle concerns and recommend maintenance and repairs.
• Communicate repair estimates, timelines, and recommendations clearly.
• Coordinate with technicians to keep repairs moving efficiently.
• Inform customers of status, recommendations, and completion times.

Skills

Communication skills

Customer service

Relationship building

Organizational skills

Job description

Modern Toyota of Asheboro in Asheboro, NC is seeking a motivated Service Advisor to join our team. You will greet customers, document concerns, outline maintenance recommendations, and communicate timelines and pricing clearly while coordinating with technicians to ensure timely service completion.

The role emphasizes building trust, delivering exceptional customer experiences, and maintaining a professional, organized service area.