Automotive Service Advisor - Nissan

Modern Auto Group; Winston-Salem (NC); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Free health insurance

Dental, Vision, Life, and Disability保险

401(k) with Company Match

Paid Vacation and Holidays

Employee Vehicle Purchase and Service

Ongoing Training and Career Progress

Job summary

Modern Nissan of Winston-Salem is seeking a motivated Automotive Service Advisor to join our growing service department. If you enjoy working with people and have a passion for the automotive industry, this role offers strong earning potential with a commission-based pay structure and comprehensive benefits.

As part of Modern Automotive, a fourth-generation family-owned group since 1933, you will greet customers, document concerns, recommend maintenance, and communicate with technicians to

Qualifications

• Must have excellent communication and customer service.
• Ability to explain vehicle maintenance clearly.
• Strong organizational skills and attention to detail.
• Team-oriented mindset in a fast-paced environment.
• Familiarity with dealership management systems is a plus.

Responsibilities

• Greet customers and assist with their vehicle service needs.
• Write accurate repair orders and document customer concerns.
• Recommend maintenance and repairs based on technician findings.
• Explain repair recommendations, pricing, and timelines to customers.
• Communicate with technicians and service management to ensure an efficient workflow.
• Keep customers updated throughout the repair process.
• Build lasting customer relationships through excellent service and follow-up.
• Help deliver an exceptional customer experience from check-in to vehicle delivery.

Skills

Customer service

Communication

Organization

Team player

Sales aptitude

Job description

Nissan Winston Salem
5795 University Parkway
Winston-Salem, NC 27105, USA

Description

Modern Nissan of Winston-Salem | Modern Automotive

$60,000–$100,000+ Annual Earning Potential

Salary + Commission-Based Pay Structure

FREE Employee Health Insurance

Dental, Vision, Life, and Disability Insurance

401(k) with Company Match

Paid Vacation and Holidays

Employee Vehicle Purchase and Service Discounts

Ongoing Training and Career Advancement Opportunities

Join a Growing, Fourth-Generation, Family-Owned Automotive Group Since 1933!

Join Our Team at Modern Nissan of Winston-Salem!

Modern Nissan of Winston-Salem is looking for a motivated, customer-focused Automotive Service Advisor to join our growing service department. If you enjoy working with people, have a passion for the automotive industry, and want to build a rewarding career with strong earning potential, we'd love to meet you!

At Modern Automotive, we're proud to be a fourth-generation, family-owned company. We believe in taking care of our employees, supporting professional development, and creating an environment where team members can grow and succeed.

What You'll Do

Greet customers and assist with their vehicle service needs.

Write accurate repair orders and document customer concerns.

Recommend maintenance and repairs based on technician findings.

Explain repair recommendations, pricing, and timelines to customers.

Communicate with technicians and service management to ensure an efficient workflow.

Keep customers updated throughout the repair process.

Build lasting customer relationships through excellent service and follow-up.

Help deliver an exceptional customer experience from check-in to vehicle delivery.

What We're Looking For

Excellent communication and customer service skills.

Ability to explain vehicle maintenance and repairs clearly.

Strong organizational skills and attention to detail.

A team-oriented mindset and a desire to succeed in a fast-paced environment.

Familiarity with dealership management systems is a plus.

Grow with Modern Automotive

Join a company that values its people, recognizes hard work, and offers opportunities to build a long-term career in the automotive industry.

Modern Automotive is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.