Automotive Service Advisor - Nissan

MAN; Burlington (NC); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

FREE Employee Health Insurance

Dental, Vision, Life & Disability

Pet Insurance

401(k) with Company Match

Paid Vacation & Holidays

Employee Discounts

Job summary

Modern Nissan Burlington in Burlington, NC is seeking a motivated Service Advisor to be the main contact between customers and the service department, ensuring a smooth and positive experience from check-in to delivery.

You will welcome customers, listen to concerns, recommend maintenance, prepare repair orders, and clearly explain service recommendations while keeping customers informed about progress, costs, and completion times.

Qualifications

• Strong communication and customer service skills.
• Professional, positive, dependable attitude.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Automotive dealership or Service Advisor experience preferred.

Responsibilities

• Welcome customers and listen to their vehicle concerns.
• Recommend appropriate maintenance and repair services.
• Prepare repair orders and clearly explain service recommendations.
• Keep customers informed about repair progress, costs, and completion times.
• Work closely with technicians and service management to ensure quality service.
• Build lasting customer relationships and encourage repeat business.

Skills

Strong communication

Customer service

Professional attitude

Multitasking

Organizational skills

Dealership experience

Job description

SERVICE ADVISOR

Modern Nissan Burlington | Burlington, NC

Pay Range: $60,000–$100,000 per year | Salary + Commission

BENEFITS & PERKS

• FREE Employee Health Insurance
• Dental, Vision, Life & Disability Insurance
• Pet Insurance
• 401(k) with Company Match
• Paid Vacation & Holidays
• Employee Discounts

ABOUT THE OPPORTUNITY

Modern Nissan Burlington is looking for a motivated, customer-focused Service Advisor to join our team! If you enjoy working with people, have a passion for the automotive industry, and want to grow your career, we’d love to meet you.

As a Service Advisor, you’ll be the main point of contact between customers and our service department, helping ensure a smooth, positive experience from check-in to delivery.

WHAT YOU’LL DO

• Welcome customers and listen to their vehicle concerns.
• Recommend appropriate maintenance and repair services.
• Prepare repair orders and clearly explain service recommendations.
• Keep customers informed about repair progress, costs, and completion times.
• Work closely with technicians and service management to ensure quality service.
• Build lasting customer relationships and encourage repeat business.

WHAT WE’RE LOOKING FOR

• Strong communication and customer service skills.
• A professional, positive, and dependable attitude.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Automotive dealership or Service Advisor experience preferred.

WHY MODERN AUTOMOTIVE?

Modern Automotive is a fourth-generation, family-owned automotive group serving customers since 1933. We believe in creating a supportive work environment where employees can build long-term careers, develop their skills, and grow with the company.

EQUAL OPPORTUNITY EMPLOYER

Modern Automotive is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.