Auto Sales Trainee: Customer-First Advisor (Paid Training)

CarMax; Naperville (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Job summary

CarMax in Naperville is hiring a Sales Consultant Trainee to build genuine customer relationships and guide clients to the right vehicle. You will receive paid training and mentorship to grow into a future mentor, manager, or leader.

The role emphasizes honesty, transparency, and a dedicated customer experience. Responsibilities include helping customers locate vehicles, guiding them through appraisals and financing, and maintaining accurate records.

Qualifications

• Experience helping customers find products and solutions.
• Strong listening and clear communication with customers.
• Ability to work independently and with a team.
• Comfort with technology for transactions and inventory systems.
• Willingness to learn through company-provided training.

Responsibilities

• Assist customers in locating vehicles that fit their needs.
• Guide customers through appraisals, test drives, and financing steps.
• Provide honest information and attentive service.
• Document all transactions accurately and completely.
• Collaborate with teammates to reach store goals.
• Maintain a professional, customer-first demeanor in all interactions.
• Adhere to CarMax EH&S rules and keep work area clean and organized.

Skills

Retail sales

Customer service

Communication

Tech literacy

Job description

CarMax in Naperville is hiring a Sales Consultant Trainee to build genuine customer relationships and guide clients to the right vehicle. You will receive paid training and mentorship to grow into a future mentor, manager, or leader.

The role emphasizes honesty, transparency, and a dedicated customer experience. Responsibilities include helping customers locate vehicles, guiding them through appraisals and financing, and maintaining accurate records.