Auto Sales Consultant — Paid Training & Growth

CarMax Business Services; Plano (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid training

Mentorship

Commission eligible

Job summary

CarMax is hiring a Sales Consultant Trainee in Plano, TX. This role forms the foundation of a customer-first experience, guiding buyers through appraisals, test drives, and financing while learning CarMax processes.

Paid training and mentorship will equip you to grow into a future mentor, manager, or business leader. The job emphasizes integrity, transparency, and excellent customer service in a dynamic retail environment.

Qualifications

• Sales or customer service experience in retail or similar environments preferred.
• Strong listening and communication skills with a customer-focused mindset.
• High level of self-motivation and ability to work independently and as part of a team.
• Comfort with technology for processing transactions and accessing inventory information.

Responsibilities

• Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
• Guide customers through the entire process, including appraisals, test drives, and financing applications.
• Deliver an exceptional experience by listening actively and providing clear, honest information.
• Complete accurate documentation for all transactions to ensure a smooth and transparent process.
• Collaborate with team members to meet customer needs and achieve store goals.
• Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Sales experience

Customer service

Active listening

Communication

Tech savvy

Job description

CarMax is hiring a Sales Consultant Trainee in Plano, TX. This role forms the foundation of a customer-first experience, guiding buyers through appraisals, test drives, and financing while learning CarMax processes.

Paid training and mentorship will equip you to grow into a future mentor, manager, or business leader. The job emphasizes integrity, transparency, and excellent customer service in a dynamic retail environment.