Auto Property Damage Claims Team Lead

Insurance Journal; Alpharetta (GA); On-site; USD 107,000 - 176,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Wellness Program

Job summary

Travelers is seeking a Senior Inside Auto Claims Manager to lead a team of Auto claims professionals, ensuring high-quality service and adherence to strategic priorities. You will recruit, develop, and mentor staff, while driving process improvements and cost efficiency.

As a field representative for the Home Office Auto product, you will align team performance with the Auto Vision, Strategies and Objectives, ensuring top-tier results and customer satisfaction.

Qualifications

• Bachelor's degree required.
• 3 years claim work experience in at least one line of business.

Responsibilities

• Attract, retain and develop world-class talent through proactive recruitment and strategic staffing.
• Provide guidance and direction to staff via performance management and development planning.
• Drive claim services with consistent quality, protecting the brand and delivering value to customers.
• Develop and execute a file management plan to achieve optimal resolution and cost efficiency.
• Leverage data and technology to support business strategies and improve results.

Skills

Claim management experience

Education

Bachelor's degree

Job description

Travelers is seeking a Senior Inside Auto Claims Manager to lead a team of Auto claims professionals, ensuring high-quality service and adherence to strategic priorities. You will recruit, develop, and mentor staff, while driving process improvements and cost efficiency.

As a field representative for the Home Office Auto product, you will align team performance with the Auto Vision, Strategies and Objectives, ensuring top-tier results and customer satisfaction.