Auto Parts Store Specialist

Genuine Parts Company; Goshen (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Genuine Parts Company is seeking a Store Pro to serve as the primary contact for customers in our NAPA retail environment. You will resolve parts questions, assist both retail and wholesale customers, and contribute to store performance through product knowledge and responsive service.

Members of the store team rely on you to maintain accuracy, speed, and a welcoming atmosphere. This role offers a solid entry point with growth potential within the organization.

Qualifications

• Customer-focused approach to in-store service and sales
• Ability to listen, understand, and resolve customer inquiries
• Basic automotive parts knowledge and curiosity to learn
• Willingness to work in a fast-paced retail environment

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers
• Deliver a consistently positive and engaging customer experience
• Utilize product knowledge to assist customers and support team members
• Operate systems including POS, inventory/catalog tools, and communication devices
• Maintain high energy and customer focus in a fast-paced retail environment
• Support store operations including transactions, inquiries, and general workflow

Skills

Customer service

Communication

Teamwork

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory & catalog tools

Delivery management systems

Job description

Genuine Parts Company is seeking a Store Pro to serve as the primary contact for customers in our NAPA retail environment. You will resolve parts questions, assist both retail and wholesale customers, and contribute to store performance through product knowledge and responsive service.

Members of the store team rely on you to maintain accuracy, speed, and a welcoming atmosphere. This role offers a solid entry point with growth potential within the organization.