Auto Parts Specialist: Customer-Focused & Growth-Driven

Genuine Parts Company; Barrington (IL); Presencial; USD 23.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Descripción de la vacante

Genuine Parts Company, operating under the NAPA brand, seeks a Store Pro to serve as the primary contact for customers in our retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and engagement.

This entry-level position offers a clear growth path within the organization, with opportunities to develop skills in parts identification, order fulfillment, and logistics in

Formación

• High school diploma or GED required.
• Strong communication and listening skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support logistics and fulfillment.

Conocimientos

Customer service

Communication

Problem solving

Willingness to learn

Educación

High School Diploma or GED

Herramientas

POS systems

Inventory tools

Descripción del empleo

Genuine Parts Company, operating under the NAPA brand, seeks a Store Pro to serve as the primary contact for customers in our retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and contribute to store performance through product knowledge, responsiveness, and engagement.

This entry-level position offers a clear growth path within the organization, with opportunities to develop skills in parts identification, order fulfillment, and logistics in