Auto Parts Specialist — Customer-Driven Store Pro

Genuine Parts Company; North Canton (OH); Sur place; USD 17 000 - 25 000; Plein temps

Résumé du poste

The Store Pro in a NAPA store represents the Genuine Parts Company and serves as the primary contact for customers, delivering high-quality service and automotive parts solutions. This role supports both retail and wholesale customers and contributes to store performance through product knowledge and engagement.

It offers a strong entry point or growth path within the organization, with responsibilities including accurate parts identification, POS operation, inventory support, and collaboration

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and technology systems.

Responsabilités

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Contribute to store operations and team support tasks to optimize performance.
• Support continuous improvement initiatives related to store processes and standards.

Connaissances

Customer service

Communication

Teamwork

Problem-solving

Learning mindset

Formation

High School diploma or GED

Outils

POS systems

Inventory/catalog tools

Description du poste

The Store Pro in a NAPA store represents the Genuine Parts Company and serves as the primary contact for customers, delivering high-quality service and automotive parts solutions. This role supports both retail and wholesale customers and contributes to store performance through product knowledge and engagement.

It offers a strong entry point or growth path within the organization, with responsibilities including accurate parts identification, POS operation, inventory support, and collaboration