Auto Parts Store Pro - Customer Solutions and Sales

NAPA Auto Parts; Union (WV); Vor Ort; USD 18.000 - 23.000; Vollzeit

Zusammenfassung

NAPA Auto Parts stores in West Virginia are hiring a Store Pro to serve as the primary contact for customers in the retail store, representing the NAPA brand and delivering a high-quality customer experience. You will provide automotive parts solutions for retail and wholesale customers and support store performance through product knowledge, responsiveness, and engagement.

This role offers a strong entry point or growth path within the organization, with responsibilities including operating POS

Qualifikationen

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong verbal and written communication skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Aufgaben

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Kenntnisse

Communication

Customer service

Problem solving

Willingness to learn

Driver's license

Ausbildung

High School Diploma or GED

Tools

POS systems

Inventory systems

Jobbeschreibung

NAPA Auto Parts stores in West Virginia are hiring a Store Pro to serve as the primary contact for customers in the retail store, representing the NAPA brand and delivering a high-quality customer experience. You will provide automotive parts solutions for retail and wholesale customers and support store performance through product knowledge, responsiveness, and engagement.

This role offers a strong entry point or growth path within the organization, with responsibilities including operating POS