Automotive Parts Pro — Expert Customer Solutions

NAPA; Union (WV); On-site; USD 28,000 - 38,000; Full time

Job summary

NAPA in West Virginia is seeking a Store Associate to assist customers with automotive parts needs and ensure accurate order fulfillment. You will help both retail and wholesale customers, applying product knowledge to drive satisfaction and sales.

In a fast-paced store, you will operate POS and inventory tools, maintain displays, and build relationships to foster loyalty. Strong communication and a willingness to learn are essential for growth within the team.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License is preferred.
• Strong communication and customer-focused mindset.
• Willingness to learn automotive parts and technology systems.
• Experience in automotive, retail, or parts environment a plus.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Build relationships with customers to drive loyalty.
• Assist with inventory control activities and order fulfillment.

Skills

Customer service

Communication skills

Problem solving

Willingness to learn

Teamwork

Education

High School Diploma or GED

Tools

POS systems

Inventory software

Job description

NAPA in West Virginia is seeking a Store Associate to assist customers with automotive parts needs and ensure accurate order fulfillment. You will help both retail and wholesale customers, applying product knowledge to drive satisfaction and sales.

In a fast-paced store, you will operate POS and inventory tools, maintain displays, and build relationships to foster loyalty. Strong communication and a willingness to learn are essential for growth within the team.