Store Pro: Automotive Parts Specialist & Customer Champion

NAPA Auto Parts; Woodland (CA); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Tuition reimbursement

Job summary

NAPA Auto Parts in Woodland, CA is seeking a Store Pro to serve as the primary contact for customers in our retail store and deliver a high-quality experience. You will provide automotive parts solutions, assist both retail and wholesale customers, and support store performance through product knowledge and responsiveness.

The role offers a strong entry point with growth potential within NAPA, a fast-paced environment, and a focus on customer service, teamwork, and operational excellence.

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and interpersonal skills.
• Customer-focused with problem-solving abilities.
• Willingness to learn automotive parts and systems.

Responsibilities

• Provide accurate automotive parts solutions to customers.
• Deliver a positive, engaging customer experience.
• Assist customers using product knowledge.
• Operate POS, inventory tools, and communications devices.
• Support store operations and fulfill customer orders.
• Build relationships to drive loyalty.
• Coordinate deliveries and prepare orders for customers and drivers.

Skills

Customer service

Communication skills

Interpersonal skills

Problem solving

Willingness to learn

Education

High School Diploma or GED

Tools

POS systems

Inventory systems

Delivery management systems

Job description

NAPA Auto Parts in Woodland, CA is seeking a Store Pro to serve as the primary contact for customers in our retail store and deliver a high-quality experience. You will provide automotive parts solutions, assist both retail and wholesale customers, and support store performance through product knowledge and responsiveness.

The role offers a strong entry point with growth potential within NAPA, a fast-paced environment, and a focus on customer service, teamwork, and operational excellence.