Auto Parts Specialist: Retail & Wholesale

NAPA Auto Parts; Beckley (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

Beckley, WV, USA-based NAPA Auto Parts is hiring a Store Pro to serve as the primary face for customers in our retail store. You will provide accurate automotive parts solutions, support both retail and wholesale customers, and help drive store performance with product knowledge and responsive service.

This full-time role emphasizes delivering a positive customer experience, operating POS and catalog tools, and coordinating deliveries to ensure fast, accurate order fulfillment in a high-energy

Qualifications

• High School Diploma or GED is required.
• Valid Driver's License is required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance.

Skills

Strong communication

Customer-focused mindset

Problem-solving abilities

Willingness to learn automotive parts

Education

High School Diploma or GED

Tools

POS Systems

Inventory / catalog systems

Delivery management systems

Job description

Beckley, WV, USA-based NAPA Auto Parts is hiring a Store Pro to serve as the primary face for customers in our retail store. You will provide accurate automotive parts solutions, support both retail and wholesale customers, and help drive store performance with product knowledge and responsive service.

This full-time role emphasizes delivering a positive customer experience, operating POS and catalog tools, and coordinating deliveries to ensure fast, accurate order fulfillment in a high-energy