Auto Parts Store Pro: Customer-First Expert

Genuine Parts Company; Post Falls (ID); Presencial; USD 19.000 - 28.000; Jornada completa

Descripción de la vacante

Genuine Parts Company’s NAPA store in Post Falls, Idaho is hiring a Store Pro to serve as the primary contact for customers, delivering accurate parts solutions and a high-quality experience. You will support both retail and wholesale customers using product knowledge and strong service skills.

You will operate POS and catalog systems, assist with inventory, and help maintain a welcoming, efficient store environment while contributing to team success and loyalty.

Formación

• High School Diploma or GED required.
• Valid Driver’s License.
• Strong communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilidades

• Provide accurate automotive parts solutions to customers.
• Deliver a positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Conocimientos

Communication

Customer focus

Problem solving

Learn automotive

Educación

High School Diploma or GED

Herramientas

POS system

Inventory/catalog tools

Descripción del empleo

Genuine Parts Company’s NAPA store in Post Falls, Idaho is hiring a Store Pro to serve as the primary contact for customers, delivering accurate parts solutions and a high-quality experience. You will support both retail and wholesale customers using product knowledge and strong service skills.

You will operate POS and catalog systems, assist with inventory, and help maintain a welcoming, efficient store environment while contributing to team success and loyalty.