Auto Parts Specialist: Service, Sales & Inventory

O'Reilly Automotive Stores, Inc.; New Britain (CT); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Stock Purchase Plan

401k with Employer Contributions

Medical Insurance

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service for retail and installer customers. You will support store management, assist professional customers, and execute daily tasks to keep shelves stocked and displays organized.

In this role you’ll handle cash transactions, quotes, exchanges, and returns while maintaining a friendly and efficient store environment. Flexible responsibilities include in-store services and participation in training programs.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet and assist retail and walk-in customers in selecting merchandise.
• Assist managers and installer service specialists for professional customers as needed.
• Maintain cash drawer, process cash/credit transactions, and handle exchanges/returns per policy.
• Provide store services (e.g., wipers, batteries, diagnostics) where permitted by law.
• Support daily operations like stocking, planogram updates, and stock counts.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service for retail and installer customers. You will support store management, assist professional customers, and execute daily tasks to keep shelves stocked and displays organized.

In this role you’ll handle cash transactions, quotes, exchanges, and returns while maintaining a friendly and efficient store environment. Flexible responsibilities include in-store services and participation in training programs.