Parts Specialist: Auto Parts & Customer Care Pro

O'Reilly Auto Parts; Reserve (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Healthcare benefits

401k plan

Stock purchase plan

Tuition assistance

Career growth

Paid time off

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in completing tasks. You will greet customers, help them choose merchandise, and assist professionals as needed.

The role includes processing payments, exchanges, and returns while maintaining the cash drawer and handling daily operations. Responsibilities also include stocking, updating shelves, and occasionally delivering parts.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in-store.

Responsibilities

• Greet retail/walk-in customers and assist in merchandise selection.
• Assist professional customers and support store management as needed.
• Process cash/credit transactions and manage the cash drawer accurately.
• Handle exchanges/returns per company policy and resolve complaints politely.
• Stock shelves, planogram updates, and conduct daily operational tasks.
• Occasionally drive a delivery vehicle when business needs require.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in completing tasks. You will greet customers, help them choose merchandise, and assist professionals as needed.

The role includes processing payments, exchanges, and returns while maintaining the cash drawer and handling daily operations. Responsibilities also include stocking, updating shelves, and occasionally delivering parts.