Auto Parts Specialist & Customer Service Pro

O'Reilly Auto Parts; Colby (KS); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive wages and PTO

Stock Purchase Plan and 401k from day

Zusammenfassung

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers, while supporting store management in daily tasks. Responsibilities include greeting customers, assisting with merchandise, promoting service programs, handling transactions, and aiding with stock and planogram updates.

The role emphasizes friendly service, multitasking, and accuracy in transactions.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet retail customers and assist with merchandise selection.
• Promote customer service programs and related selling.
• Assist professional customers as needed.
• Handle cash, checks, and card transactions securely.
• Process exchanges/returns per policy.
• Resolve customer complaints in a friendly manner.
• Support stock, planogram updates, and store operations.
• Perform in-store services and tests as trained.

Kenntnisse

Customer service

Multitasking

Alphanumeric matching

Jobbeschreibung

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-level service to retail and installer customers, while supporting store management in daily tasks. Responsibilities include greeting customers, assisting with merchandise, promoting service programs, handling transactions, and aiding with stock and planogram updates.

The role emphasizes friendly service, multitasking, and accuracy in transactions.