Auto Parts Specialist - Service & Sales

O'Reilly Auto Parts; Chattanooga (TN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Wages & PTO

401k from Day One

Medical/Dental/Vision

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Chattanooga, TN seeks a Parts Specialist to provide top-tier service to retail and installer customers and support store management. This role emphasizes greeting customers, promoting service programs, and assisting professional customers.

The position requires handling cash and transactions, processing returns, and participating in daily store operations including stock, image updates, and planograms. ASE certification and multilingual skills are a plus.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers promptly and assist with merchandise selection.
• Promote customer service programs and related selling.
• Assist professionals as needed and directed.
• Process cash, checks, and credit card transactions securely.
• Handle exchanges/returns per policy and resolve complaints.
• Perform daily store tasks including stocking and planogram updates.

Skills

Customer service

Multitask

Cash handling

Job description

O'Reilly Auto Parts in Chattanooga, TN seeks a Parts Specialist to provide top-tier service to retail and installer customers and support store management. This role emphasizes greeting customers, promoting service programs, and assisting professional customers.

The position requires handling cash and transactions, processing returns, and participating in daily store operations including stock, image updates, and planograms. ASE certification and multilingual skills are a plus.