Automotive Parts Specialist — Bilingual Customer Expert

O'Reilly Auto Parts; East Ridge (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, dental, vision insurance

Tuition educational assistance programs

Job summary

O'Reilly Auto Parts in East Ridge, Tennessee is seeking a Parts Specialist to provide excellent service to retail customers and assist store management. Responsibilities include greeting customers, maintaining cash drawers, processing returns, and completing daily operational tasks. Candidates should possess strong customer service skills and the ability to multitask, with ASE certification preferred. The company offers competitive wages, paid time off, and benefits including medical and tuition assistance.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Provide retail and installer customers with high levels of service.
• Assist managers and installers in serving professional customers.
• Process exchanges and returns for credit.
• Perform various in-store services for customers.

Skills

Outstanding customer service

Multitasking

Alphanumeric matching

Education

ASE certification

Job description

O'Reilly Auto Parts in East Ridge, Tennessee is seeking a Parts Specialist to provide excellent service to retail customers and assist store management. Responsibilities include greeting customers, maintaining cash drawers, processing returns, and completing daily operational tasks. Candidates should possess strong customer service skills and the ability to multitask, with ASE certification preferred. The company offers competitive wages, paid time off, and benefits including medical and tuition assistance.