Auto Parts Specialist - Customer Service Pro

O'Reilly Automotive Stores, Inc.; Jellico (TN); On-site; USD 27,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k with company contributions

Medical, Dental, Vision from Day One

Tuition assistance

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist in Jellico, TN to deliver high-quality service to retail and installer customers. You will assist management, handle transactions, and support store operations while promoting company programs.

Strong customer service, multitasking, and language skills are valued; bilingual candidates are encouraged to apply as part of a diverse team. Training and growth opportunities are available.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Deliver outstanding, friendly, professional customer service.
• Must multitask between in-store and phone interactions.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support management and installer service specialists as needed.
• Process cash, checks, and credit card transactions securely.
• Handle exchanges/returns per policy.
• Perform daily store operations and stock updates.
• Provide in-store services (e.g., wipers, battery tests) where allowed.

Skills

Customer service excellence

Multitasking

Bilingual - Spanish (preferred)

Job description

O’Reilly Auto Parts is seeking a Parts Specialist in Jellico, TN to deliver high-quality service to retail and installer customers. You will assist management, handle transactions, and support store operations while promoting company programs.

Strong customer service, multitasking, and language skills are valued; bilingual candidates are encouraged to apply as part of a diverse team. Training and growth opportunities are available.