Bilingual Parts Specialist – Auto Parts & Service

O'Reilly Auto Parts; Greeneville (TN); Vor Ort; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive wages & PTO

401k with employer contributions

Health/Dental/Vision insurance

Education assistance

Career growth opportunities

Zusammenfassung

O'Reilly Auto Parts in Greeneville, TN is seeking a Parts Specialist to deliver high levels of service to retail and installer customers and to support store management.

You will greet customers, help select merchandise, handle cash and transactions, process returns, and assist with daily stock, planograms, and basic in-store services. Bilingual candidates are encouraged to apply and ASE certification plus automotive knowledge are a plus.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet retail/walk-in customers and assist with merchandise selection.
• Assist managers and installers with professional customers as needed.
• Handle cash, checks, and credit card transactions per policy.
• Process exchanges and returns for credit.
• Address and resolve customer complaints in a friendly manner.
• Perform store maintenance and stock tasks including planograms.
• Provide in-store services (e.g., install wipers, test batteries) where allowed.

Kenntnisse

Alphanumeric matching

Customer service

Multitasking

Ausbildung

ASE certification

Tools

Weatherly index system

Jobbeschreibung

O'Reilly Auto Parts in Greeneville, TN is seeking a Parts Specialist to deliver high levels of service to retail and installer customers and to support store management.

You will greet customers, help select merchandise, handle cash and transactions, process returns, and assist with daily stock, planograms, and basic in-store services. Bilingual candidates are encouraged to apply and ASE certification plus automotive knowledge are a plus.