Auto Parts Specialist — Growth, Benefits & Training

O'Reilly Auto Parts; Brazil (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Starting day one medical, dental, &amp

Vision insurance

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers in a store setting. Bilingual candidates are encouraged to apply and support store management with tasks as needed.

The role covers greeting customers, assisting with parts selection, processing transactions, and providing courteous service by phone and in-store. It also involves stock updates and occasional vehicle service support where allowed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Excellent, friendly, professional customer service.
• Ability to multitask between phone and in-store customers.

Responsibilities

• Greet customers and assist with merchandise selections.
• Support management and installer service staff as needed.
• Process transactions and handle cash drawer securely.
• Answer store calls, lookup parts and quote prices.
• Address and resolve customer complaints in a friendly manner.
• Assist with stocking, planograms, and monthly stock counts.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers in a store setting. Bilingual candidates are encouraged to apply and support store management with tasks as needed.

The role covers greeting customers, assisting with parts selection, processing transactions, and providing courteous service by phone and in-store. It also involves stock updates and occasional vehicle service support where allowed.