Auto Parts Specialist: Customer Service & Tech Support

O'Reilly Auto Parts; Needville (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401k with Employer Contributions Start

Medical, Dental, Vision Insurance

Paid Time Off

Tuition Educational Assistance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will assist store management, manage transactions, and support daily operations in a busy store environment.

Essential duties include greeting customers, advising on parts, handling exchanges, and contributing to planogram updates. ASE certification is preferred, and Spanish language skills are desired to serve a diverse customer base.

Qualifications

• Provide outstanding, friendly, and professional customer service.
• Handle cash, checks, and credit card transactions accurately.
• Greet customers promptly and assist with merchandise selection.

Responsibilities

• Greet retail/walk-in customers and assist with merchandise selection.
• Assist professional customers as needed and directed.
• Maintain cash drawer and process transactions securely.

Skills

Customer service

Multitasking

Alphanumeric matching

Phone & in-store service

Spanish language

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will assist store management, manage transactions, and support daily operations in a busy store environment.

Essential duties include greeting customers, advising on parts, handling exchanges, and contributing to planogram updates. ASE certification is preferred, and Spanish language skills are desired to serve a diverse customer base.