Auto Parts Specialist: Customer Service & In-Store Tech

O'Reilly Auto Parts; Claremore (OK); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, & Vision Insurance

401k with Employer Contributions

Stock Purchase Plan

Paid Time Off

Zusammenfassung

O'Reilly Auto Parts seeks a Parts Specialist to provide outstanding service to retail and installer customers. You will assist store management, greet customers, look up parts, process payments, and help with stock, planograms, and returns.

Training and in-store services are expected, including demo tasks and occasional delivery duties. A focus on accurate transactions and friendly customer interactions is essential.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Aufgaben

• Greet retail customers and assist in merchandise selection.
• Support professional customers and installer service specialists as needed.
• Process cash, checks, and credit transactions accurately and securely.
• Handle exchanges/returns per company policy and resolve complaints.
• Assist with store operations, stock, planograms, and image maker tasks.
• Perform in-store services and, when needed, drive a delivery vehicle per policy.

Kenntnisse

Customer service

Multitasking

Alphanumeric matching

Ausbildung

High school diploma

Tools

POS system

Jobbeschreibung

O'Reilly Auto Parts seeks a Parts Specialist to provide outstanding service to retail and installer customers. You will assist store management, greet customers, look up parts, process payments, and help with stock, planograms, and returns.

Training and in-store services are expected, including demo tasks and occasional delivery duties. A focus on accurate transactions and friendly customer interactions is essential.