Auto Parts Specialist — Customer Service & Growth

O'Reilly Automotive; Anderson (IN); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Paid time off

401k with employer contributions from

Medical, dental, & vision insurance

Wellbeing programs

Tuition educational assistance

Opportunities for career growth

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in assigned tasks. Bilingual candidates are encouraged to apply and cross-functional duties include greeting customers, assisting with merchandise selection, processing transactions, returns, and resolving issues.

You may assist with planogram updates and daily operations.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask handling customers on the phone and in store.

Aufgaben

• Greet retail/walk-in customers and assist with merchandise selection.
• Assist managers and installer service specialists for professional customers.
• Process cash, checks, credit card transactions and returns per policy.
• Answer store phone calls, look up parts, quote prices, and offer related items.
• Address and resolve customer complaints in a friendly manner.
• Perform daily store tasks, stock shelves, and support planogram updates.
• Operate store test equipment after training and meet requirements.
• Occasionally drive a delivery vehicle as needed by business.

Kenntnisse

Match alphanumeric sequences

Customer service

Multitasking

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management in assigned tasks. Bilingual candidates are encouraged to apply and cross-functional duties include greeting customers, assisting with merchandise selection, processing transactions, returns, and resolving issues.

You may assist with planogram updates and daily operations.