Auto Parts Specialist: Customer Service & Growth

O'Reilly Auto Parts; Dickinson (ND); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive Wages & Paid Time Off

401k with Employer Contributions Start

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management. You will greet customers, assist in merchandise selection, handle transactions, and address complaints while performing daily store operations and planogram updates.

Desirable ASE certification and multilingual capability (Spanish) are noted, with opportunities for career growth within a US retail environment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask while serving customers in-store and on the phone.
• Desirable ASE certification and multilingual abilities including Spanish.

Responsabilités

• Greet customers and assist in selecting merchandise.
• Assist professional customers and installers as needed.
• Handle cash, checks, and credit card transactions securely.
• Process exchanges/returns per policy and resolve complaints.
• Answer store phone calls with product quotes and recommendations.
• Perform daily store operations and maintain planograms as trained.

Connaissances

Alphanumeric matching

Outstanding customer service

Multitasking

Spanish language skills

Formation

ASE certification

Outils

Weatherly index system

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management. You will greet customers, assist in merchandise selection, handle transactions, and address complaints while performing daily store operations and planogram updates.

Desirable ASE certification and multilingual capability (Spanish) are noted, with opportunities for career growth within a US retail environment.