Automotive Parts Specialist - Customer Service & Tech

O'Reilly Auto Parts; Waupaca (WI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with Employer Contributions

Stock Purchase Plan

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers while supporting store management. The role emphasizes greeting customers, helping with merchandise selection, handling transactions accurately, and assisting professional customers as needed.

Qualified candidates will deliver outstanding service, manage multiple tasks, and participate in standard training. ASE certification and multilingual abilities are desirable.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Assist professionals and installers as needed.
• Handle cash drawer, cash/checks, and credit card transactions accurately.

Skills

Customer service

Multitasking

Phone and in-store handling

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers while supporting store management. The role emphasizes greeting customers, helping with merchandise selection, handling transactions accurately, and assisting professional customers as needed.

Qualified candidates will deliver outstanding service, manage multiple tasks, and participate in standard training. ASE certification and multilingual abilities are desirable.