Automotive Parts Specialist - Customer Service & Growth

O'Reilly Automotive; Palmview (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Stock Purchase Plan & 401k with Match

Paid Time Off

Tuition Educational Assistance

Career Growth Opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with assigned tasks. Bilingual candidates are encouraged to apply, and the role supports a range of in-store operations, cash handling, and customer service programs to drive growth and customer satisfaction.

The position involves greeting customers, assisting with merchandise selection, and contributing to daily image quality, planogram updates, and

Qualifications

• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers in-store and on the phone.
• Ability to quickly match alphanumeric sequences.

Responsibilities

• Greet walk-in customers and assist with merchandise selection.
• Support managers and installer service staff in serving professional customers.
• Process cash, checks, and credit transactions accurately and securely.
• Handle returns/exchanges per company policy and resolve complaints.
• Assist with stocking, planogram updates, and store cleanliness.
• Perform in-store services and occasional delivery duties as needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with assigned tasks. Bilingual candidates are encouraged to apply, and the role supports a range of in-store operations, cash handling, and customer service programs to drive growth and customer satisfaction.

The position involves greeting customers, assisting with merchandise selection, and contributing to daily image quality, planogram updates, and