Auto Parts Specialist - Customer-Focused & Growth Ready

O'Reilly Auto Parts; Zion Crossroads (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Job summary

O’Reilly Auto Parts in Virginia is seeking a Retail Associate to join our store team. Greet customers, help them locate parts, and provide knowledge on merchandise and services. The role includes processing payments, handling returns, and supporting daily store operations.

Excellent customer service, the ability to multitask, and a willingness to engage with customers in person and on the phone are essential. Bilingual candidates are encouraged to apply.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Multitask by handling in-store and phone customers simultaneously.

Responsibilities

• Greet and assist customers with merchandise selection.
• Support professional customers and installer services when needed.
• Process cash, checks, and card payments securely and accurately.
• Handle exchanges and returns per policy.
• Maintain and secure the cash drawer and assist with store tasks.

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O’Reilly Auto Parts in Virginia is seeking a Retail Associate to join our store team. Greet customers, help them locate parts, and provide knowledge on merchandise and services. The role includes processing payments, handling returns, and supporting daily store operations.

Excellent customer service, the ability to multitask, and a willingness to engage with customers in person and on the phone are essential. Bilingual candidates are encouraged to apply.