Auto Parts Specialist: Customer Service & Growth

O'Reilly Automotive Stores, Inc.; Flippin (AR); In loco; USD 17.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock Purchase Plan

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account (FSA)

Paid Time Off

Career Growth Opportunities

Descrizione del lavoro

O’Reilly Auto Parts is seeking a customer service-oriented associate to greet customers, assist with parts selection, and support professional customers in-store and by phone.

You will process transactions, handle exchanges/returns, and contribute to stock and merchandising tasks. Multitasking across duties with potential bilingual advantages and ASE-desired credentials. Career growth opportunities available.

Competenze

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Able to multitask between in-store and phone interactions.
• Familiarity with automotive parts; cataloging and sales knowledge.
• Spanish language skills are highly desired.
• ASE certification is a plus.

Mansioni

• Greet customers in a friendly, courteous manner and assist with merchandise selection.
• Execute company service programs and promote Low Price Guarantee and related offerings.
• Assist professionals and store staff with customer needs.
• Handle cash drawer, cash, checks, credit transactions, and returns per policy.
• Address and resolve customer complaints professionally.
• Perform stock duties: freight receival, stocking, planogram updates, cycle counts.
• Conduct in-store services like wiper installs and battery tests when trained.
• Occasionally operate delivery vehicle as needed.

Conoscenze

Alphanumeric matching

Customer service

Multitasking

Automotive parts knowledge

Bilingual (Spanish)

ASE certification (desirable)

Strumenti

Weatherly index system

Descrizione del lavoro

O’Reilly Auto Parts is seeking a customer service-oriented associate to greet customers, assist with parts selection, and support professional customers in-store and by phone.

You will process transactions, handle exchanges/returns, and contribute to stock and merchandising tasks. Multitasking across duties with potential bilingual advantages and ASE-desired credentials. Career growth opportunities available.