Automotive Parts Pro | Customer-Driven Store Specialist

Genuine Parts Company; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

The Genuine Parts Company-napa brand is seeking a Store Pro to serve as the primary contact for customers in the retail store, delivering an outstanding customer experience. This role focuses on providing automotive parts solutions and supporting both retail and wholesale customers, contributing to store performance through product knowledge, responsiveness, and engagement.

The position offers growth within the organization, with responsibilities spanning parts identification, order fulfillment,

Qualifications

• High School Diploma or GED required.
• Valid Driver’s License required.
• Strong communication and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations and drive loyalty.

Skills

Communication

Customer focus

Willingness to learn

Education

High School Diploma or GED

Job description

The Genuine Parts Company-napa brand is seeking a Store Pro to serve as the primary contact for customers in the retail store, delivering an outstanding customer experience. This role focuses on providing automotive parts solutions and supporting both retail and wholesale customers, contributing to store performance through product knowledge, responsiveness, and engagement.

The position offers growth within the organization, with responsibilities spanning parts identification, order fulfillment,