Auto Parts Specialist - Customer Champion & Growth Path

O'Reilly Auto Parts; Jersey Village (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, & Vision insurance

Stock Purchase Plan

401k with employer contributions

Paid Time Off

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-quality service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, process transactions, handle exchanges/returns, and support stocking, planograms, and calls. Training and safety measures are provided.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Promote customer service programs and assist customers in selecting merchandise.
• Greet customers and assist with their selection of parts and related items.
• Handle cash, checks, credit card transactions, returns and exchanges.
• Answer store phones, lookup parts and quote prices per policy, and suggest related items.
• Assist with stocking, planogram updates, and monthly stock counts.

Skills

Customer service

Multitasking

Match alphanumeric sequences

Job description

O'Reilly Auto Parts seeks a Parts Specialist to deliver high-quality service to retail and installer customers and to support store management in daily tasks. Bilingual candidates are encouraged to apply.

You will greet customers, assist with merchandise selection, process transactions, handle exchanges/returns, and support stocking, planograms, and calls. Training and safety measures are provided.