Parts Specialist: Auto Parts Expert & Customer Champion

O'Reilly Auto Parts; Commerce (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Starting Day One medical, dental & vis

Team member health & wellbeing

Tuition educational assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers and to support store management. Bilingual candidates encouraged to apply and may help with other duties as assigned.

The role focuses on greeting customers, assisting with merchandise selection, processing transactions, handling returns, and performing daily stock and service tasks. Training will be provided to perform in-store services and operate test equipment.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
• ASE certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Greet and assist retail and installer customers with merchandise selection.
• Provide excellent service to customers over the phone and in-store.
• Process exchanges and returns according to policies.
• Maintain cash drawer and process payments accurately.
• Assist with stock updates, imaging, planograms, and daily store operations.
• Perform in-store services and optional vehicular service tasks as trained.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers and to support store management. Bilingual candidates encouraged to apply and may help with other duties as assigned.

The role focuses on greeting customers, assisting with merchandise selection, processing transactions, handling returns, and performing daily stock and service tasks. Training will be provided to perform in-store services and operate test equipment.