Auto Parts Specialist - Customer-Centric & Service Expert

O'Reilly Auto Parts; Machesney Park (IL); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Paid time off

401k with employer contributions

Health, dental, vision insurance

Education assistance

Career growth opportunities

Résumé du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional customer service and support store management in daily tasks. The role includes greeting customers, assisting with merchandise selection, and helping professional customers as needed.

You will also handle cash transactions, exchanges, returns, and phone inquiries while following company policies. The position involves store operations, stock updates, and compliance with safety procedures.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsabilités

• Follow and promote all company customer service programs.
• Greet customers and assist them in selecting merchandise.
• Assist managers and installer service specialists with professional customers as needed.

Connaissances

Alphanumeric matching

Customer service

Multitasking

Description du poste

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional customer service and support store management in daily tasks. The role includes greeting customers, assisting with merchandise selection, and helping professional customers as needed.

You will also handle cash transactions, exchanges, returns, and phone inquiries while following company policies. The position involves store operations, stock updates, and compliance with safety procedures.