Auto Parts Specialist: Customer Focus & Career Growth

O'Reilly Auto Parts; Castroville (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, vision insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high level service to both retail and installer customers and to support store management in tasks. The role emphasizes greeting customers, assisting with product selection, and maintaining accurate transactions.

Responsibilities include operating cash handling, exchanges, and responsible for daily stocking, planograms, and occasional in-store services where allowed.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers on the phone and in-store.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Promote customer service programs and related selling.
• Handle cash, checks and credit transactions securely.
• Process exchanges and returns per company policy.
• Assist with stock, planograms, and daily store tasks.
• Provide in-store services (where allowed) such as wiper installs and battery checks.

Skills

Alphanumeric matching

Customer service

Multitasking

Automotive parts knowledge

Spanish language

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high level service to both retail and installer customers and to support store management in tasks. The role emphasizes greeting customers, assisting with product selection, and maintaining accurate transactions.

Responsibilities include operating cash handling, exchanges, and responsible for daily stocking, planograms, and occasional in-store services where allowed.