Auto Parts Specialist: Customer-Driven Service & Growth

O'Reilly Auto Parts; Nashville (GA); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Stock purchase plan

401k plan

Medical insurance

Dental insurance

Vision insurance

FSA

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with product selection, and support store management in daily tasks.

The role requires handling cash and credit transactions securely, processing exchanges/returns, and maintaining organized shelves and accurate stock levels. Experience in automotive parts is a plus, with opportunities for growth within the company.

Qualifications

• Greet customers and assist them with merchandise selection.
• Provide outstanding, friendly and professional customer service.
• Ability to multitask with customers on the phone and in-store.

Responsibilities

• Promote customer service programs (Hi-5, Low Price Guarantee, etc.).
• Assist professional customers and installers as needed.
• Process transactions: cash, checks, credit cards with accuracy and security.
• Handle exchanges and returns per policy and resolve complaints.
• Maintain store shelves, planograms, and stock levels; assist with daily operations.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language (desirable)

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers. You will greet customers, assist with product selection, and support store management in daily tasks.

The role requires handling cash and credit transactions securely, processing exchanges/returns, and maintaining organized shelves and accurate stock levels. Experience in automotive parts is a plus, with opportunities for growth within the company.