Auto Parts Specialist – Bilingual Customer Champion

O'Reilly Auto Parts; Liberty (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions from

Health, dental & vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in daily tasks.

Bilingual candidates are encouraged to apply, and the role includes handling checkout transactions, exchanges, returns, and basic in-store services. The position emphasizes welcoming customers, product recommendations, and maintaining store presentation.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet and assist retail and installer customers with merchandise selection.
• Support store management and installers in assigned tasks.
• Handle cash, card transactions, returns and exchanges per policy.
• Answer store phone calls, look up parts and quote prices.
• Perform daily operational tasks and maintain store cleanliness and stock.

Skills

Alphanumeric matching

Customer service excellence

Multitasking in store/phone

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and support store management in daily tasks.

Bilingual candidates are encouraged to apply, and the role includes handling checkout transactions, exchanges, returns, and basic in-store services. The position emphasizes welcoming customers, product recommendations, and maintaining store presentation.