Auto Parts Specialist - Bilingual Customer Service Pro

3M HEALTHCARE; Lancaster (OH); On-site; USD 15,153 - 23,419; Full time

Benefits offered by this job

Competitive wages

401(k)

Medical, dental & vision insurance

Tuition assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high-quality service to retail and installer customers. You will greet customers, help them pick merchandise, handle transactions, and support store operations. Bilingual candidates are encouraged to apply.

The role emphasizes customer satisfaction, accuracy in pricing and returns, and collaboration with store teams to maintain stock and displays. Training will be provided to meet company standards.

Qualifications

• Customer service and sales skills to greet and assist customers.
• Ability to match alphanumeric sequences quickly and accurately.
• Bilingual abilities are a plus for serving diverse customers.

Responsibilities

• Greet customers in-store promptly and assist with merchandise selection.
• Assist managers and installers with professional customers as needed.
• Handle cash, checks, and credit transactions accurately and securely.
• Process exchanges and returns per policy and resolve complaints.

Skills

Customer service excellence

Bilingual (Spanish desired)

Alphanumeric matching

Job description

O’Reilly Auto Parts is hiring a Parts Specialist to deliver high-quality service to retail and installer customers. You will greet customers, help them pick merchandise, handle transactions, and support store operations. Bilingual candidates are encouraged to apply.

The role emphasizes customer satisfaction, accuracy in pricing and returns, and collaboration with store teams to maintain stock and displays. Training will be provided to meet company standards.