Auto Parts Specialist – Bilingual Customer Expert

O'Reilly Auto Parts; Marshall (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

401k with Employer Contributions

Tuition Educational Assistance

Paid Time Off

Stock Purchase Plan

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management with assigned tasks. Bilingual candidates are encouraged to apply and will be valued for helping a diverse customer base.

The role emphasizes customer engagement, accurate cash handling, and collaboration with management on daily operations, with opportunities to contribute to strategic customer service programs and sales initiatives.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask handling customers in-store and on the phone.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support management and installers with service tasks.
• Handle cash, checks, and credit transactions accurately.

Skills

Customer service

Multitask

Quick alphanumeric match

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management with assigned tasks. Bilingual candidates are encouraged to apply and will be valued for helping a diverse customer base.

The role emphasizes customer engagement, accurate cash handling, and collaboration with management on daily operations, with opportunities to contribute to strategic customer service programs and sales initiatives.