Auto Parts Specialist - Bilingual Customer Expert

O'Reilly Auto Parts; Bonners Ferry (ID); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k

Health insurance

Paid time off

Career growth

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management in executing daily tasks, with bilingual candidates encouraged to apply and participate in customer program promotions.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, and maintaining the accuracy of cash handling.

Qualifications

• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet and assist retail and installer customers with merchandise selection.
• Promote company customer service programs and related selling.
• Assist with professional customers as needed and directed.
• Process transactions and maintain cash drawer accurately.
• Handle exchanges and returns per policies.
• Address customer complaints professionally.
• Support daily store operations and merchandising tasks.
• Perform in-store services and light equipment use per training.

Skills

Customer service

Multitasking

Bilingual

Education

High school diploma

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. The role supports store management in executing daily tasks, with bilingual candidates encouraged to apply and participate in customer program promotions.

Responsibilities include greeting customers, assisting with merchandise selection, processing transactions, and maintaining the accuracy of cash handling.