Auto Parts Specialist - Bilingual Customer Service

O'Reilly Automotive Stores, Inc.; Mansfield (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Stock Purchase Plan & 401k with /empp/

Job summary

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks. Bilingual candidates are encouraged to apply and help address customer questions, returns, and product recommendations.

The role involves assisting customers in-store, processing transactions, and ensuring accurate cash handling. Training will cover company programs and policies to maintain excellent service standards.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling customers in-store and on the phone.

Responsibilities

• Greet and assist retail and installer customers in selection of merchandise.
• Support store management and serve professional customers as needed.

Skills

Customer service

Multitasking

Bilingual (Spanish a plus)

Job description

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers while supporting store management in daily tasks. Bilingual candidates are encouraged to apply and help address customer questions, returns, and product recommendations.

The role involves assisting customers in-store, processing transactions, and ensuring accurate cash handling. Training will cover company programs and policies to maintain excellent service standards.