Auto Parts Specialist — Bilingual Customer Champion

O'Reilly Auto Parts; Miami (OK); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions From‑

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply. You will assist customers, handle cash, process returns, and participate in in-store services and stock updates.

Ideal candidates have strong customer service skills, multitasking ability, and familiarity with automotive parts. Company offers comprehensive benefits and career growth opportunities.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs, e.g. Hi-5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot.
• Greet customers and assist with merchandise selection.
• Assist professionals with service and parts needs as directed.
• Process exchanges/returns per policy and resolve complaints.

Skills

Customer service

Multitasking

Bilingual (Spanish)

Communication skills

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high levels of service to retail and installer customers and support store management. Bilingual candidates are encouraged to apply. You will assist customers, handle cash, process returns, and participate in in-store services and stock updates.

Ideal candidates have strong customer service skills, multitasking ability, and familiarity with automotive parts. Company offers comprehensive benefits and career growth opportunities.