Auto Parts Solutions Specialist

Genuine Parts Company; Georgetown (DE); On-site; USD 26,000 - 38,000; Full time

Job summary

Genuine Parts Company—operating Napa stores—seeks a Store Associate to be the main contact for customers in the retail space, delivering automotive parts solutions and a high-quality experience. This role supports both retail and wholesale customers and contributes to store performance through knowledge, responsiveness, and engagement.

This position offers a strong entry point or growth path within the organization, with responsibilities spanning product knowledge, order fulfillment, and

Qualifications

• High School Diploma or GED is required.
• Valid Driver's License is required.
• Strong communication and interpersonal skills are essential.
• Customer-focused mindset with problem-solving abilities is important.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate POS, inventory/catalog tools, and communication devices.
• Maintain energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.
• Assist with inventory control activities and maintain accurate records.
• Contribute to store performance through merchandising and efficiency improvements.

Skills

Communication skills

Customer service orientation

Interpersonal skills

Willingness to learn automotive parts

Valid driver's license

Education

High School Diploma or GED

Job description

Genuine Parts Company—operating Napa stores—seeks a Store Associate to be the main contact for customers in the retail space, delivering automotive parts solutions and a high-quality experience. This role supports both retail and wholesale customers and contributes to store performance through knowledge, responsiveness, and engagement.

This position offers a strong entry point or growth path within the organization, with responsibilities spanning product knowledge, order fulfillment, and