Auto Parts Solutions Specialist

NAPA Auto Parts; Sand Springs (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

NAPA Auto Parts in the United States is seeking a Store Associate to serve as the primary contact for customers, delivering automotive parts solutions and a high-quality shopping experience. You will support both retail and wholesale customers, use POS and catalog systems, and help maintain efficient store operations.

The role emphasizes strong communication, problem solving, and teamwork, with opportunities for growth within the NAPA retail network.

Qualifications

• High school diploma or GED required.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support logistics and fulfillment operations.
• Perform housekeeping and organizational tasks to maintain a safe, professional store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, and cycle counts.
• Contribute to store operations and team support tasks to optimize performance.

Skills

Customer service

Communication

Problem solving

Team player

Education

High School Diploma or GED

Tools

Inventory systems

Job description

NAPA Auto Parts in the United States is seeking a Store Associate to serve as the primary contact for customers, delivering automotive parts solutions and a high-quality shopping experience. You will support both retail and wholesale customers, use POS and catalog systems, and help maintain efficient store operations.

The role emphasizes strong communication, problem solving, and teamwork, with opportunities for growth within the NAPA retail network.