Auto Parts Retail: Shift Lead & Customer Service

O'Reilly Auto Parts

West Carrollton (OH)

On-site

USD 15,153 - 23,419

Full time

14 days+
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Benefits offered by this job

Competitive wages & paid time off
Stock purchase plan & 401k with employer contributions
Medical, dental, & vision insurance
Tuition educational assistance programs
Opportunities for career growth

Job summary

O'Reilly Auto Parts in West Carrollton, Ohio is seeking a Retail Service Specialist to support sales, customer service, and store operations. This role involves leading the team to deliver excellent service and handling various store operations, including managing customer orders and transactions.

The ideal candidate will possess strong communication skills and have retail experience, preferably in auto parts. A competitive compensation package with benefits is provided including paid time off, medical insurance, and opportunities for career growth.

Qualifications

  • Strong communication skills essential for customer interaction.
  • Ability to obtain RSS Certification required for role.
  • Retail sales experience desired for effective operations.

Responsibilities

  • Lead store team in excellent customer service.
  • Supervise service levels and team execution.
  • Ensure efficient handling of orders and returns.
  • Perform store opening/closing duties and procedures.

Skills

Strong communication skills
Ability to obtain RSS Certification
Retail sales experience, preferably in auto parts
Automotive systems and repair knowledge
ASE Certification
Fluency in multiple languages

Job description

O'Reilly Auto Parts in West Carrollton, Ohio is seeking a Retail Service Specialist to support sales, customer service, and store operations. This role involves leading the team to deliver excellent service and handling various store operations, including managing customer orders and transactions.

The ideal candidate will possess strong communication skills and have retail experience, preferably in auto parts. A competitive compensation package with benefits is provided including paid time off, medical insurance, and opportunities for career growth.

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