Auto Parts Retail Service Lead | 401k + Benefits

O'Reilly Auto Parts; Saint Peter (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Medical, dental, vision insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts in Saint Peter, Minnesota is seeking a Retail Service Specialist to support store leadership in sales, customer service, store appearance, and operations, including shift management in the absence of managers.

The role emphasizes leading teams, supervising service programs, handling returns, invoicing, processing orders, and ensuring security and daily opening/closing tasks. Bilingual candidates are encouraged to apply.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom and ensure team execution of service programs.
• Ensure telephone is answered according to company policy.
• Process buy online/ship to store, hub and store transfers, and DC add orders and contact customers on shipment arrivals as needed.
• Handle special orders and outside purchases efficiently and according to procedure.

Skills

Strong communication

RSS Certification

Spanish language

Job description

O'Reilly Auto Parts in Saint Peter, Minnesota is seeking a Retail Service Specialist to support store leadership in sales, customer service, store appearance, and operations, including shift management in the absence of managers.

The role emphasizes leading teams, supervising service programs, handling returns, invoicing, processing orders, and ensuring security and daily opening/closing tasks. Bilingual candidates are encouraged to apply.