Auto Parts Retail Service Lead

O'Reilly Automotive Stores; Forest Lake (MN); On-site; USD 16,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

401k plan

Health insurance

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Automotive Stores in Forest Lake, MN is seeking a Retail Service Specialist to support the store management in sales, service, and store operations. The role includes shift management duties when managers are unavailable and emphasizes strong customer interaction across retail and professional channels.

The position welcomes bilingual candidates and offers opportunities for growth, with a compensation range reflecting local wages and potential premiums per hour.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.
• Retail sales experience, preferably in auto parts.
• Automotive systems and repair knowledge.
• ASE Certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom to include team member execution on customer service programs.

Skills

Strong communication

RSS Certification

Job description

O'Reilly Automotive Stores in Forest Lake, MN is seeking a Retail Service Specialist to support the store management in sales, service, and store operations. The role includes shift management duties when managers are unavailable and emphasizes strong customer interaction across retail and professional channels.

The position welcomes bilingual candidates and offers opportunities for growth, with a compensation range reflecting local wages and potential premiums per hour.