Auto Parts Retail Lead - Growth & Benefits

O'Reilly Auto Parts; Calais (ME); In loco; USD 21.000 - 27.000; Tempo pieno

Vantaggi offerti da questo lavoro

Stock Purchase Plan

401k with Employer Contributions

Starting Day One Medical, Dental & V"

Tuition Educational Assistance

Descrizione del lavoro

O’Reilly Auto Parts is seeking a Retail Service Specialist to support store management in sales, customer service, and store operations. The role may take on shift management responsibilities in the absence of store leadership, and bilingual candidates are encouraged to apply.

Key duties include leading a team to deliver outstanding customer service, supervising showroom service standards, processing orders and transfers, and ensuring accurate invoicing and returns.

Competenze

• Must obtain RSS Certification.
• Retail sales experience is a plus.
• Fluency in Spanish is highly desired.

Mansioni

• Lead store team members in delivering excellent customer service to retail and professional customers.
• Supervise customer service levels on the showroom and ensure team adheres to service programs.
• Process BOPUS, transfers, and outside purchases promptly and contact customers on shipment arrivals as needed.
• Handle special orders and returns efficiently and accurately.

Conoscenze

Communication skills

Bilingual Spanish

Formazione

RSS Certification

ASE Certification

Descrizione del lavoro

O’Reilly Auto Parts is seeking a Retail Service Specialist to support store management in sales, customer service, and store operations. The role may take on shift management responsibilities in the absence of store leadership, and bilingual candidates are encouraged to apply.

Key duties include leading a team to deliver outstanding customer service, supervising showroom service standards, processing orders and transfers, and ensuring accurate invoicing and returns.