Auto Parts & Customer Service Specialist

O'Reilly Auto Parts; Plain City (UT); Vor Ort; USD 35.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive wages and PTO

Stock purchase plan & 401k starting on

Medical, Dental, Vision Insurance with

Health/Wellbeing programs

Tuition assistance

Career growth opportunities

Zusammenfassung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, assist with parts selection, and support store management in daily operations.

You will help professionals, handle cash and returns, answer phones, and follow company service programs. A background in automotive parts and ASE certification is a plus, with opportunities for growth.

Qualifikationen

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Multitask, handling customers on the phone and in the store at the same time.
• Familiar with automotive parts, cataloging, weatherly index system, and automotive sales or service.
• ASE certification.
• Fluency in multiple languages (Spanish is highly desired).

Aufgaben

• Greet retail/walk-in customers and assist in merchandise selection.
• Assist managers and installer service specialists with professional customers as needed.
• Process exchanges and returns for credit per policies.
• Answer store calls, lookup parts, quote prices, and promote related items.
• Perform daily store operations, stocking, fronting, and basic service tasks.
• Operate shop tools and test equipment after training as required.

Kenntnisse

Alphanumeric sequencing

Customer service

Multitasking

Jobbeschreibung

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will greet customers, assist with parts selection, and support store management in daily operations.

You will help professionals, handle cash and returns, answer phones, and follow company service programs. A background in automotive parts and ASE certification is a plus, with opportunities for growth.